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FAQ

Q1:Can we request sample before placing order?
Yes, sample order is necessary and acceptable.
If you need design by yourself, you can provide us your design.This sample fee will according to your design.
2) Sample making time: 3-7days, will finish ASAP if urgent.
3) Sample fee will be refund or according to clients' order quantity.

Q2:Can l make the products by our own design or brand logo on the product?
Yes, We can do customer made and OEM.You can customize your own design,logo, label on products.

Q3:What is the MoQ(minimum order quantities)?
In order to support small company,we can do 50 pieces per style for customized design. Please consult us for details.

Q4:Do you have facilities to do printing and embroidery?
Yes, you just need to send us the layout/artwork or your idea and we can custom accordingly.

Q5:Which delivery term can you offer? How about the delivery time?
For sample and small order,it takes 3-7 working days by DHL/Fedex/UPS/EMS.For bulk order via sea shipment, it usually takes 25-40 days to arrive customer's port.

Q6:What kind of payment term do ysually trade?
T/T、ALIPAY、VISA、HSBC、PAYPAL. Full payment for small order. For big order, 30%deposit when you place the order, the balance 70%payment should be paid against copy of B/L.

Contact Us

Contact: Erik

Email: Erik@hem-sweater.com

Contact: cookie

Email:cookie@hem-sweater.com

WhatsApp:+86 13242607666

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